Estudio de mercado y realización de encuestas de opinión pública
Productos y servicios
Servicio de call center desarrollos diferentes campañas de marketing.
Actividades
Estudio de mercado y realización de encuestas de opinión pública
Actividades de los centros de llamadas
Estudios de mercado y realización de encuestas de opinión pública
Actividades de los centros de llamadas
Market research and public opinion polling
Activities of call centres
This company provides outsourcing of contact interactive management center. It started its operations in October of 1986 and conducts business from its registered head office which is strategically located in Barcelona, Spain. The company primarily administers incoming product support or information inquiries from consumers and offers outgoing calls for telemarketing, clientele, and debt collection. It also often operated through an extensive open workspace for call center agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centers, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and pathways into the center are linked through a set of new technologies called computer telephony integration (CTI).
