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Prestacion de servicios de consultoría de desarrollo y gestión de software de integracion de datos.
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Actividades de consultoría informática
Actividades de programación informática
Actividades de consultoría informática
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The company is a worldwide leading provider of multi channel contact center software, deployable hosted or on premise. The complete Contact Center Suite was created and developed in a large Multi Channel Call Center in Europe. Therefore, its advantage relies on a deep understanding of the Contact Center daily operations. Incorporated in February of 2001, the company has a registered office located in Barcelona, Spain. Presence Suite Solutions are recognized as the most flexible, the easiest to integrate with other systems, and the most user friendly solutions in the Contact Center industry. The highly qualified professionals at the company work with numerous world class partners throughout North America, Europe, Latin America and South Africa who stand behind and provide support for any project around the world. Its solutions allow Contact Centers to optimize their telephony platform resources and increase productivity between the business-client interface. The company offers a variety of solutions to improve and invigorate Contact Centers. It is proven technology that has been utilized in contact centers throughout the world, and provides solutions for the most demanding Contact Center requirements. Its solutions for Contact Center are Hosted Contact Center; OpenGate; Voice Outbound; Scripting; Voice Inbound; Intelligent Routing; IVR; RoboDialer; Reporting; Back Office; Messaging: E-mail, EMRS, SMS, Fax; Internet: Chat/Callback, Web Collaboration; Social Media; Recording; Agent; Supervisor; Administrator; and Presence for Outsourcers. Its goal is to be the leader in Contact Center software. Its objective is to span international markets and ensure the sustainability of its profitability with growth. Its customers are always at the center of its goal, and its products have been developed to guarantee that it meets the priority objectives fundamental to the development of the company.
